Order Policy & Disclaimers

Please note that Soy Wax Melts are to be used with a Wax Melts Warmer and do not have a wick.

Customer Service: Our goal is to provide exceptional value and exceed your expectations with our high-quality products and superior service. Your satisfaction is our primary concern, and we strive to deliver an exceptional experience every time.

Order Security:
We take the protection of your information seriously and have implemented various security measures. We use encryption to protect sensitive information transmitted online, and we only grant access to personally identifiable information to employees who require it to perform specific job functions. Additionally, the computers/servers on which we store personally identifiable information are kept in a secure environment.

Customer Privacy:
Effective Date: May 6, 2023 Our privacy notice is designed to provide you with transparency and control over your personal information. We only collect information that you voluntarily provide us, and we will never sell or rent your information to third parties. We will use your information to respond to your requests and keep you informed of any promotions, new products, or changes to our privacy policy. You may opt-out of future communications at any time by contacting us via email or phone.

Shipping & Delivery:
We currently only ship orders to addresses within the United States. In-stock items will typically ship within seven to ten (7-10) business days. Orders placed after 4:00 pm (PST) Monday - Friday will be processed the next business day. We ship all orders via United States Postal Service Priority Mail, which typically takes 7-10 business days to deliver after payment is received.

We regret to inform you that we do not offer exchanges or refunds after an order has been placed. However, we encourage you to contact our store in the event of any issues or concerns with your purchase. Our dedicated customer service team will be happy to assist you and resolve any problems to the best of our ability. Thank you for your understanding and support.

Due to the heat-sensitive nature of our products, we will take heavy precautions when orders placed between May and September will be shipped at the buyer's own risk, as we cannot guarantee the product's quality during transit. We recommend selecting expedited shipping methods and providing a shipping address where the package can be received and stored in a cool, dry place. Thank you for understanding!

Please note that product packaging and materials may contain additional or different information from our website, including product descriptions, country of origin, nutrition facts, ingredients, allergens, and other details. We urge you to always read labels, warnings, and directions provided with the product before using it. For more information about a specific product, kindly reach out to the manufacturer. All content herein is protected by copyright laws.

Candle Disclaimer: 
WARNING! To prevent fire and serious injury, burn candle within sight. Keep away from things that catch fire. Keep away from Children and pets.

Trim wick to 1/4 inch before lighting. Keep the candle free of debris. Burn in proper holder. Never leave a candle burning while unattended. Only burn the candle on a level, fire-resistant surface. Do not burn the candle for more than 4 hours at a time. Stop burning when 1/2 inch of wax remains.

Fragrance Spray Disclaimer:
Always read and follow the instructions provided with the product. For external use only. Will Sting on open wounds. Avoid contact with eyes. In case of contact, rinse thoroughly with water. Conduct a patch test before use. May cause skin sensitization or irritation. Discontinue use if irritation occurs, and consult a healthcare professional. Keep out of reach of children. If any adverse reactions or irritation occur, do not spray on fires. Do not ingest. Le Maire is not responsible for any misuse or after-purchase incidents.

Wax Melt Disclaimer:
Warning! Fire Disclaimer: To prevent fire or injury: remove packaging before use. Use only in tea-light warmers or UL listed electric warmers approved for wax melts. Read and follow all instructions provided with your warmer before use. Do not leave melter unattended while in use. Keep out of reach of children and pets.
Instructions: Do not add water. Do not melt on stove top or in non-approved appliances. Use only in well-ventilated areas away from flammable materials. Discontinue use if dish contains less than ½" of wax. Le Maire shall not be held liable for any damages or injuries arising from the use of this product after purchase.

Please read the following instructions carefully before using Le Maire Fire Car Air Fresheners. 

WARNING: To prevent future problems or injury, it is crucial to follow these guidelines:

Le Maire not be held liable for any damages or injuries arising from improper use of this product. Car Air Fresheners are not for consumption. Do not put directly on the skin. Do not put liquid into your eyes. Make sure to take the stopper all the way out of the glass container. Dispose of rubber stopper properly. Please adhere to these precautions to ensure your safety and the safety of those around you. If you have any questions or concerns, please contact us. Stay safe and enjoy the fragrant experience responsibly.